Reservation and cancellation policy

100% of the tour has to be paid to reserve it.

For snorkeling, diving, kite surfing, parasailing, Jet Ski, boat rides, shared catamaran sailing:

*Total refund if cancelled with 24 hours notice.
* No refund if cancelled with less than 24 hours or no show on time.

For fishing and private catamaran tour:

*Total refund if the tour is cancelled with 7 days notice or more.
*50 % charge if cancelled with 7 to 3 days notice.
*70% charge if cancelled with 3 to 2 days notice.
*NO refund if cancelled with less than 2 days notice.

For all the water sports:

*NO refund in case of seasickness.
* Total refund if the ocean conditions or the harbor master don’t allow the tour.
*Total refund in case of showing a medical statement.

Thank you for your comprehension.

UNDERWATER EXPEDITIONS belongs to the company MD ACE MAR SA de CV

 
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